Acceptable use policy

Last updated 12 Nov 2026

1. Be honest

• Use your real name and your own business details. One account per person.
• Only claim trades, tickets, registrations, insurance and experience you actually hold.
• Only upload ID, selfies and documents that belong to you. Never edit or fake a document.
• Post real jobs that you intend to fill, with an honest description, location and rate.
• Invoice only for work that was agreed and done.

2. Keep contact on Trade-Link-UK

Don't share or ask for phone numbers, email addresses, websites, social media handles or other ways to get in touch outside the site, in text or in photos. Don't try to get around the hiding of contact details, for example by spelling numbers out. See section 9 of the terms.

3. Respect other people

• No harassment, bullying, threats, hate speech or abusive language.
• No discrimination in job adverts, bookings or decisions because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation (the characteristics protected by the Equality Act 2010).
• No sexual, violent or shocking content.
• Don't post other people's personal details, or photos of people who haven't agreed, including members of the public and clients' homes where they can be identified.
• Don't post anything defamatory, or anything that breaks a confidentiality agreement.

4. Stay within the law

• No illegal work, including work that needs a registration you don't hold, such as gas work without Gas Safe registration.
• Don't offer or ask for cash-in-hand work to avoid tax, or anything that breaks employment, immigration, CIS or IR35 rules.
• Don't post content that infringes someone else's copyright or trade marks.
• No scams, phishing, pyramid schemes, or requests for payment outside a contract recorded here.

5. Don't misuse the site

• No spam, advertising for other services, chain messages or bulk messaging.
• No scraping, crawling or copying member data, by hand or automatically.
• Don't try to access accounts, data or admin areas that aren't yours, or test our security without written permission.
• No viruses or harmful code, and nothing that overloads or disrupts the site.
• Don't use the help assistant to produce content that breaks these rules.

6. What happens if the rules are broken

Depending on how serious it is, we may remove content, hide contact details, remove a Verified badge, limit features, or suspend or close an account. We tell the member what we did and why, unless the law or someone's safety stops us. We may report illegal activity to the police or other authorities.

If you think we got it wrong, you can ask us to look again through our complaints process.

7. Reporting

If you see something that breaks these rules, email support@trade-link-uk.com with a link to it and what is wrong. We look at every report and keep the name of the person who reported it private.